Thursday, October 16, 2008

Representing Company

Many times people represent their company to go sell their products to other companies always forget that they have an image they must keep. If they don't present themselves properly, it only reflects bad on your company and the service your customer will doubt you could provide to them. However, nobody seem to even take the time to see it this way.

Here are some scenarios in which I came across in which I feel that the other person could have done better when representing their company in other company's area.

Case 1 - Two ladies were waiting at the reception to be escorted to the person who they are to meet up with and one lady says "I think I want a cup of coffee .. so tired... (with an attitude)" and I have not even offer anything to her to drink yet. HELLO .. you here to sell things to us.. mind you if we don't even offer you any to drink.

Case 2 - I requested some people to sign in on the sign in and out log book. But instead of each person sign in and out, one representative sign for all. Excuse me... the reason for sign in and out is to sign personally and I have not heard that you could even send a representative to do that on behalf. This is outright RUDE and no respect for the company's practice. Like that is not bad enough, some of the information required, don't even care to look or fill up.

Next time you represent your company, make sure you have better judgement as to what can do and what cannot do. Constantly remember you are representing your company and watch out for your COMPANY IMAGE!

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